Practice Management, HR and Accounting

Advancing Dentistry & Your Practice With AI
In this engaging webinar, industry experts will share the transformative potential of artificial intelligence (AI) in modern dentistry. Attendees will gain insights into how AI technologies can...
Seth Gibree, DMD, FAGD, Michael Badger, DDS, FAGD, FACD, DICOI, and Florian Hillen
CE Credits: 1.5
Professional Courtesy—AI: Let’s Have Some Fun
Editorial Director Dr. Thomas Giaccobi highlights the essential role AI is expected to play in personal and professional life and reviews a few basics to help Townies to start incorporating these...
by Dr. Thomas Giacobbi
February 2025
Better Behavior
Dr. William Jacobson provides guidance for handling challenging patient behaviors and scenarios, drawing on his experience working in community health centers and as a behavioral researcher.
by Dr. William Jacobson
February 2025
Creating a Remarkable Dental Practice: How to Thrive!
This course summarizes the most important elements in creating a remarkable dental practice. Beyond that, it teaches a unique and highly effective way to bring change into your practice, both with...
Fred Joyal
CE Credits: 1.25
Creating a Remarkable Dental Practice: Advertising and Tracking
Once you’re ready to start spending on advertising, this course goes into detail on the most effective ways to do it. That involves understanding your practice demographics as well as the various...
Fred Joyal
CE Credits: 1.5
Office Visit: Drs. Edmund Liu and Ken Lin
This month, we spotlight Clarksburg Dental Center in Maryland, led by Drs. Edmund Liu and Ken Lin—cousins who took unconventional paths into dentistry. In our exclusive Q&A, they share how they...
February 2025
Navigating the Dental Insurance Landscape: Optimizing Benefits Reimbursement
This one-hour course delves into the intricacies of the dental insurance claim review process. Gain insights into how benefit determinations are made, discover the common criteria that are reviewed...
Dr. Dominique Fufidio
CE Credits: 1.75
Patient Threatening to Sue for Work Done at Previous Practice
Townies discuss navigating legal threats in dental practice ownership
February 2025
Creating a Remarkable Dental Practice: Your Digital Presence Using Social Media.
This course goes into the second critical stage of digital marketing: social media. You’ll learn what works, what doesn’t, where to put your time, what to post and how often, and why consumers care...
Fred Joyal
CE Credits: 1.25
Office Visit: Dr. Ross Bennett
Dr. Ross Bennett transformed a former church into a successful dental practice in Missouri, focusing on thoughtful design and patient comfort while maintaining affordability. In an exclusive Q&A, he...
November 2024
Howard Speaks: The Four Horsemen of Turnover
Dentaltown founder Dr. Howard Farran outlines the four main factors that contribute to high turnover rates in the workplace, discussing how to address them to create a more stable practice...
by Dr. Howard Farran, DDS, MBA
December 2024
Unlocking the Power of the Employee Retention Credit: Maximizing Your Practice’s Benefits
Dental, Orthodontic, and Endodontic providers who have been affected by government orders or experienced reduced revenue due to the COVID-19 pandemic could be eligible for the Employee Retention...
Sadler Graham, Matt Eddleman, and Kristina Mitro, DDS
CE Credits: 1.5
Howard Speaks: Dentistry—and All Health Care—is a Cartel
Dentaltown founder Dr. Howard Farran calls out the U.S. health care system for its cartel-like structure, a structure made evident by egregious levels of control on pricing and availability.
by Dr. Howard Farran, DDS, MBA
November 2024
Predictable Failures: How To Be HIPAA and Cyber Secure
In Today’s world, the next big emergency is always right around the corner. Whether it’s a computer issue, vendor issue, an angry patient, or a natural disaster, having a plan in place with always...
Amy Wood
CE Credits: 1.75
Professional Courtesy: Paper Boy Entrepreneur
Editorial Director Dr. Thomas Giacobbi reminds dentists that while there might be a lack of business education in dental school, some lessons learned much earlier in life can help run a practice...
by Dr. Thomas Giacobbi
October 2024
Howard Speaks: What’s Your Typical Patient Experience?
Dentaltown founder Dr. Howard Farran explains the similarities between a dental practice and a Mexican restaurant.
by Dr. Howard Farran, DDS, MBA
October 2024
Office Visit: Community Service
Dr. Robert McKernan, a 2020 dental school graduate, began building his Washington, D.C., practice before he even had his own building. Now, after finally opening his practice earlier this year, he...
by Sam Mittelsteadt
October 2024
Professional Courtesy: Associate Ambitions, Practice Pivot
Editorial Director Dr. Thomas Giacobbi shares lessons learned from hiring various types of associates and emphasizes understanding each other’s goals.
by Dr. Thomas Giacobbi
September 2024
Office Visit: Bust to Boom
Within a year, Dr. Bryce Richardson turned a failing office into a high-producing practice, thanks to his commitment to tech investments, team training and a tight focus on implant treatment. In our...
by Kyle Patton
September 2024
Howard Speaks: What’s the Word on the Street?
Dentaltown founder Dr. Howard Farran explains the importance of great patient referrals—and the two important components involved in earning them.
by Dr. Howard Farran, DDS, MBA
September 2024
Product Profile: Lighthouse 360 Patient Communication Software
Help your team save up to 16 hours every week
May 2022
AI Roundup Roundtable
As AI technology advances, dentists are experiencing improvements in diagnostic accuracy and practice efficiency. Here's what some dental professionals and industry leaders have to say about this...
by Kyle Patton, associate editor
August 2024
AI in Dentistry
Dr. Seth Gibree discusses how to evaluate dental artificial intelligence solutions currently on the market, determine the practice benefits, and strategies for implementation. And in an online...
by Dr. Seth Gibree
August 2024
Office Visit: Dr. Maggie Augustyn
For the first 15 years of her career, Dr. Maggie Augustyn quietly faced mental health challenges, followed by a life-changing battle with cancer—an experience that reshaped her professionally and...
by Kyle Patton
August 2024
Professional Courtesy: The How, Why and When of Retirement
Editorial Director Dr. Thomas Giacobbi says when you’re considering retirement, it’s important to balance matters of money with matters of the heart.
by Dr. Thomas Giacobbi
August 2024
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