The Dental A Team with Kiera Dent
The Dental A Team with Kiera Dent
The Dental A Team podcast is here to give all team members, in EVERY position, TACTICAL and PRACTICAL TIPS.
The Dental A Team

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Episode #950: Staying Up-To-Date: Dentistry’s Latest Techniques + Technology
Do you ever feel like there’s too much happening in dentistry to keep your head on straight? Kiera talks about 4 ways you can stay up to date without being overwhelmed: - Listen to podcasts - Attend conferences - Join a consulting group - Find what you’re passionate about    Episode resources:...  Read More
Episode #874: Vibe Check! Patient Experience A-Z
Rereleasing one of DAT’s most popular episodes! Want to know the secret to wowing your patients? Kiera shares it in THIS episode. Some spoilers to ask yourself: - What experience do you want your patients to have when they enter your practice? Fun? Relaxing? Modern? - What companies have the type...  Read More
Episode #872: Are Your Systems Outdated?
It’s a very techie world out there, meaning there’s probably a more streamlined way to perform some of the systems in your practice. In this episode, Kiera talks about how to go about innovating before you're forced to. She touches on different points to check on in your practice, and gives ideas...  Read More
Episode #850: Consider This When Buying/Maximizing a Practice
Kiera lists out exactly what doctors should be looking for when either buying a new practice or hoping to systematize their current one. Considerations such as:  What’s the AR? What procedures are being offered and is there room to add more? How is the team communication? How are supplies...  Read More
Episode #848: How to Handle Rude Patients
There’s always that one patient… Kiera talks about the professional way to go about communicating with a rude patient, even when it includes dismissing them (listen up for dismissal letter verbiage!). Remember: There’s always a lesson to be learned in these situations. Episode resources:   Read More
Episode #844: Achieving Your Dream Dentistry Life
Kiera is joined by Dr. Jamin Houser of Castle Valley Dental in Colorado to talk about reaching that dream life! Dr. Houser has achieved a minimal work week while still being able to engage with all the aspects he loves about dentistry. He shares with Kiera what it took to get him to his idyllic...  Read More
Episode #836: Everything You Need to Know About Selling to DSO. With Special Guest: Brannon Moncrief.
Get ready for a deep dive on DSOs.  Kiera is joined by Brannon Moncrief, principal and CEO of McLerran + Associates, an industry leader in dental practice sales and sell-side advisory for DSOs.  Basically, if you want insight about selling to a DSO, this episode is for you.  Kiera and Brannon...  Read More
Episode #835: First Impressions Matter: What’s Your Office’s First Impression?
When it comes to a prospective patient’s first phone call to your practice, there is magic that should be happening to convert the call into a visit. Tiff and Dana talk through that process, including the right energy to give, what to say, the information to request, and more. Episode resources: ...  Read More
Episode #814: Should You Expand Your Practice?
Kiera shares two office autopsies, each who considered practice expansion and went about it in different ways. When considering whether to sell to a DSO or move to a bigger building or simply stay where you are, make sure you’re not doing so for the wrong reasons. Kiera explains what the right...  Read More
Episode #808: Start Up Tips- Most Critical Systems in Any Start Up Practice
Kiera walks listeners through system success cycles for leadership and team members in a practice, and what the most critical systems are to have in place for start-up practices. Remember, the most important factor for system implementation is simplicity—Kiera explains how to keep things...  Read More
Episode #743: Birdseye View: Practical Application for Growth
Kiera shares what happens when the Dental A-Team comes to your practice — the prep before a consultant shows up, the assessment once boots are on the ground, and the implementations that can bring about a maximum gain with the least amount of effort. Episode resources: Reach out to Kiera:     Read More
Episode #735: This Is What It Takes to Improve Your Practice
Are you doing what’s necessary to take your business where it needs to go? In this episode, Kiera asks some challenging questions meant to inspire listeners to take a good, hard look at their dedication to the workplace. If you want your team to be made up of hard workers who believe in the...  Read More
Episode #733: How to Sell a Business. With Pierce Krol.
Back by popular demand: Pierce Krol! In this episode, Pierce talks with Kiera about what it’s like to sell a business you started from scratch. Everything from identity of self, to how businesses being sold are found, what buying companies look at, the hardest parts emotionally, and humorous...  Read More
Episode #729: Hire These Positions FIRST as a New Practice
This episode is responding to a listener request! Kiera talks about the first positions to hire for a new practice. She reviews the following:          What’s trainable and not trainable for a new hire               First team members to hire for cash flow               How to gain great talent...  Read More
Episode #703: What Practices Need to Know Right Now? With Josey Sewell at DEO.
Kiera is joined by Josey Sewell, partner at Dentist Entrepreneur Organization (DEO), to talk about how dental practices can recession-proof their practices right now. Josey touches on what leaders need to do first and foremost, predicts what the working model will look like over the next couple of...  Read More
Episode #687: Scaling Back from 5-Day Work Weeks. With Dr. Paul Etchison
Dr. Paul Etchison is on the DAT podcast again! In this episode, Dr. Etchison shares his experience on scaling back his work week — from five days to his current two half-days. He talks about          How he gained confidence to cut back and not lose his sense of identity and finances            ...  Read More
Episode #683: When + How to Hire a Dental Consultant? With Biran Hanks at The Practice Purchased Podcast
Kiera joins Brian Hanks to answer oft-asked questions by new practice owners about hiring dental consultants. This is an extremely valuable episode for new, up-and-coming, and even seasoned owners. Kiera and Brian touch on the following:          Areas where new owners can hire help            ...  Read More
Episode #670: The Number One Thing Associates Want
Kiera shares a tactical laundry list of how true, beneficial mentorship of associates can happen. Ideas from finding motivations and working backwards to going for a walk outside during a break and plenty in between. Episode resources: Subscribe to    Read More
Episode #654: Behind the Curtain of Dentistry- with Haley Schultz at The Dental Download Podcast
Kiera is a guest on The Dental Download podcast! In this crossover episode, she talks with host Haley Schultz about the realities of the fast-paced world of dentistry, including …          What makes a dental practice different from other work environments               Key systems to consider if...  Read More
Episode 645: Hiring the Right Associate
Brit and Tina have been in a lot of dental practices thinking or actively expanding, and whether they want to bring on an associate doctor. That’s what this episode is all about: hiring the right associate doctor. Brit and Tina touch on the top considerations to make when hiring:          Ask...  Read More
Episode : #636: Behind the Legal Curtain of DSOs With Dental Lawyer- Rob Montgomery
Rob Montgomery, dental lawyer extraordinaire, spends a lot of his time counseling dentists and practices. In this episode, he talks to Kiera all about the DSO world and what not to do from a legal standpoint. He provides answers and insights on the following topics:          How to be ready for...  Read More
Episode With Dr. Mustafa Shah-Khan and Dr. Richard Offut: #611 GPOs: Dentists Banding Together + Keeping Autonomy
Kiera is joined by Dr. Richard Offut and Dr. Mustafa Shah-Khan, co-founders of Synergy Dental Partners, to talk about the power of a dental group purchasing organization (or GPO). This approach is an opportunity for general practitioners to compete with mass corporate offices but preserve their...  Read More
Episode : #610: Buying/Selling Practices The Smart and Legal Way With David Cohen
David Cohen is a master at dental law, joining Kiera in this episode to discuss the transitions of buying/selling practices. The pair touches on the legal side of: trends being seen, pitfalls to avoid, benefits and red flags of selling to DSOs, doctor protection, future partner buy-out, and more. ...  Read More
Episode: #608: Real Story: 5X Practice Growth
It’s time for another office autopsy! Kiera shares the example of a practice she’s been working with for three years that has grown in value five times from what it started. In her time with the practice, they’ve successfully switched software, changed collection protocol, created an operations...  Read More
Episode : #605: Getting Real: Acquiring a Practice With Dr. Jenny Perna
Dr. Jenny Perna is once again on the podcast! With Kiera, she gets detailed into the realities of acquiring a new practice, and all the miles that come with it. They touch on the following:          Working with banks during a sale, and how to supplement income               Conversations with the...  Read More
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